REschedule

Vancouver Music Lessons
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Rescheduling Policy
Before requesting a reschedule, please carefully review the deadline options below. Then send either a text to 778-723-9999 or an email to [email protected] (please choose one option only from below).
When submitting a request, include:
  • Student’s full name
  • Instructor’s name
  • Dates needing to be missed
  • As many available dates/times as possible for a make-up (Note: Make-up classes must not be during your regular lesson time, and rescheduling with same instructor is subject to availability)

Requests submitted after the deadlines below or last-minute notice will not receive a response :)

Rescheduling Options:
  1. Standard Reschedule – 24 Hours Notice
    • Must be requested at least 24 hours in advance
    • Make-up must be scheduled within 2 weeks, either in person or via Zoom
  2. Postponement – 48 Hours Notice
    • Must be requested at least 48 hours in advance
    • Class may be postponed to after the end of current term
    • Limit of 2 postponements per 4-month period
  3. Emergency Request
    • Must be received before 10:00 AM for a weekday lesson or before 10:00 PM the night before for a weekend lesson
    • Make-up must be completed within the same week via Zoom
    • If not, the class is forfeited
  4. Late Emergency (Missed Deadline)
    • If an emergency request is submitted past the deadline, the class is considered missed with no make-up
  5. Summer Rescheduling (July–August Only)
    • 24-hour advance notice required for any postponement during this period

Lesson Request Confirmation & School Policy Agreement
I acknowledge and agree to the following:
  • Lessons are scheduled based on enrollment, not attendance.
  • Make-up lessons are a courtesy, not a guarantee, and are subject to teacher and time availability.
  • Make-up lessons must be:
    • Scheduled outside of the student’s regular lesson time
    • Possibly conducted by a different instructor
    • Completed within 2 weeks of the original lesson date
  • Once rescheduled, a lesson cannot be rescheduled again.
  • A make-up is not confirmed until I receive a confirmation from CMS staff.
  • Lateness, no-shows, or forgetting to attend a class will not be eligible for a make-up or notification.
  • Make-ups apply only to private lessons and are not available for group classes.
  • There will be no classes on Christmas Day (December 25) and New Year’s Day (January 1).
  • Lessons will proceed as usual on all other statutory holidays.
  • I understand that I must notify the school in advance if I plan to be absent on any statutory holiday.



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Booking and Renewal Guidelines
To book or renew lessons, please visit our [payment page] and complete your order at least one day in advance. Payment must be made via e-Transfer (EMT) or online transaction to secure your lesson time with a teacher. All lessons are expected to be attended weekly unless otherwise arranged.

Trial Classes
  • Available to new students only
  • Limited to one person per instrument
  • Must be booked within two weeks; otherwise, the offer expires
  • Valid for one month from issue date if no booking activity occurs
  • Cannot be combined with other promotions

Make-Up Lessons
  • Applicable to private lessons only (not group classes)
  • Make-up lessons cannot be rescheduled again

Refunds & Class Switching
  • No refunds are provided for lessons
  • Students may switch to a different class of equal duration if needed

Lesson Expiry
  • Paid lessons will expire after six months of non-attendance

Class Scheduling
  • Class time slots are filled on a first-come, first-served basis once tuition is received
  • To keep your preferred time, we recommend renewing at least one week in advance before a new term starts

Additional Fees
  • Lesson fees do not include:
    • Exam booking fees
    • School room rental for exams (charged as one regular lesson)
    • Books, materials, or concert participation

Facility RulesFor the comfort and safety of all students, the following are prohibited in the facility:
  • Food or drinks
  • Allergy-inducing substances
  • Perfume or scented products
  • Loud noises
  • Smoking

Holiday Schedule
  • No classes on:
    • Christmas Day (December 25)
    • New Year’s Day (January 1)
  • Classes will run on all other statutory holidays
  • Please provide advance notice if you plan to miss a class due to a holiday. Without notice, the lesson will be charged as usual

Group Class RatesWe offer the following group lesson options:
  • Small Group Class (3–4 students, 45 minutes): $29 per student
  • Semi-Private Class (2 students, 45 minutes): $34 per student
1730 Kingsway, Vancouver 
Bus stops 25, 19, 20, Nanaimo Station  Free inner street parking 
Hours of Operation ​(appointment only):
Tues-Fri: 3:30pm-8pm    Sat: 9am-7pm

Email: [email protected]
Phone/Text: 778-723-9999
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Picture
  • Home
  • Reschedule
  • Music
    • PIANO
    • VIOLIN
    • GUITAR
    • MORE MUSIC CLASSES
  • IELTS/TOEFL
  • Payment
  • Contact
  • About Us
  • 中文
  • NEWS